Frequently Asked Questions

At Newbury Board Company every cutting board is a handcrafted piece of sustainable art, and we understand that buying a premium, made‑to‑order product comes with a few important considerations. Below you’ll find clear, honest information about our pricing, health benefits, wood choices, customization options, and the care that keeps your board looking beautiful for years to come. If anything else sparks curiosity, just reach out—our team is always happy to help you make the perfect choice for your kitchen.
Why does a handmade cutting board cost more than a mass‑produced one?

Hand‑crafting involves selecting premium, sustainably sourced hardwood, shaping each board by hand, applying multiple food‑safe oil finishes, and performing rigorous quality checks—processes that add labor and material costs but deliver superior durability, performance, and aesthetic value.
Are handmade boards healthier for food preparation than retail boards?

Yes. Our boards are finished with 100 % plant‑based, food‑safe oils that never leach chemicals. The solid‑hardwood construction resists bacterial growth, and the non‑porous surface can be easily cleaned and periodically re‑oiled to maintain a hygienic surface.
Which wood species do you use for cutting boards, and why?

We primarily work with walnut, maple, cherry, and reclaimed oak. These woods are dense, fine‑grained, and naturally resistant to knife marks, warping, and moisture absorption—making them ideal for long‑lasting, high‑performance boards.
Are there wood types you avoid for cutting boards?

Oh Yes. Softwoods (e.g., pine, fir) are too porous and prone to gouging. Exotic tropical hardwoods that contain natural toxins or heavy oils (e.g., teak, rosewood) can affect food safety and are often unsustainably harvested, so we do not use them.
Is each board made to order, and how long does production take?

All boards are crafted after you place an order. Production typically takes 7–10 business days, followed by a 2–3 day shipping window. This ensures each piece receives dedicated attention and the highest quality finish.
Where are the boards manufactured?

Every Newbury board is handcrafted in our U.S. workshop located in Massachusetts and New Hampshire, using locally sourced hardwood from responsibly managed forests in the United States. This supports domestic artisans and reduces carbon emissions from transportation.
Can I customize my board with laser engraving?

Absolutely. We offer laser‑engraved personalization—names, monograms, dates, or a short message—on the board’s surface or underside. Customization is priced per character and added during the ordering process.
Do you offer inlay designs or other decorative options?

Yes. You can choose subtle wood‑grain inlays (e.g., contrasting maple or walnut strips) or metal accents such as copper or brass borders. These options are discussed during the custom‑order consultation to ensure design harmony.
How do I care for my handmade hardwood board to keep it beautiful?

Hand wash with mild soap, dry immediately, and oil the surface once a month with our supplied food‑safe oil. Avoid soaking, dishwasher use, or harsh abrasives. Proper care maintains the board’s natural sheen and extends its lifespan.
What warranty or guarantee do you provide?

We stand behind our craftsmanship with a 2‑year limited warranty against defects in material or workmanship. If a board develops warping, cracking, or other issues under normal use, we’ll repair or replace it at no charge.